FAQ

How long will my order take?

Every item is printed after you order it, so give it 2–7 business days to be made, plus 3–5 days to ship. Most orders arrive within 5–12 business days.

Where do you ship?

The United States, for now.

What size should I get?

Our tees are unisex retail fit. If you like a roomier shirt, size up. There's a size chart on every product page.

Will the print crack or fade?

Not if you're reasonable about it. Wash cold, turn the shirt inside out, tumble dry low. Skip the iron directly on the print.

My order arrived damaged or wrong.

Email hello@scruffypetsupply.com within 30 days with a photo and we'll replace it. You don't need to send the original back.

Can I return something because I changed my mind?

Because each item is made to order, we can't restock returns. If something's wrong with the product, though, see above — we'll make it right.

Can I get my own pet drawn?

Not yet. It's the question we get most, and we're thinking about it.

Is this a real business or just five animals?

Both. Scruffy Pet Supply Co. is a brand of FierceFlow Digital LLC. The animals are real and they are, unfortunately, in charge.